Compare Releventful vs. Tripleseat to find the right venue management software. See why Releventful stands out for streamlining event planning and communication.
When you run a venue, your CRM system is the backbone of your business. It impacts how you manage leads, bookings, clients, vendors, staff, and payments. The right tool helps you wow clients, save time, and scale effortlessly. The wrong one? It slows you down and makes everyday operations harder.
Two popular platforms in the event space are Releventful and Tripleseat. While both serve the industry, their core functionality, pricing models, and long-term value differ significantly. Releventful isn’t just an event CRM—it’s a CRM for event venues supporting the full client journey from inquiry to post-event follow-up.
Here’s how they compare:
Tripleseat was originally created for restaurants, hotels, and hospitality groups offering private dining or banquet space. It’s well-suited for businesses where event sales are closely tied to food and beverage operations. If you're running a restaurant with a private dining room or a hotel with multiple event spaces, Tripleseat’s tools make sense.
Releventful, in contrast, was built by venue professionals who need event venue software that manages the complexity of managing weddings, galas, and private events. Its feature set reflects real-world venue operations—where managing clients, vendors, schedules, and payments needs to be seamless, intuitive, and tailored to unique event types.
A clear, efficient sales pipeline is the lifeblood of a successful venue operation. Without it, teams spend too much time chasing leads, losing track of follow-ups, and missing out on bookings. The more visibility and automation you have in your pipeline, the easier it is to convert inquiries into confirmed events.
Tripleseat displays leads in a static list, requiring filters and reports to track pipeline progress. While it functions, it demands more manual effort to stay on top of follow-ups.
Releventful offers a dynamic, visual sales pipeline out of the box. Leads are grouped by customizable sales stages (New Inquiry, Proposal Sent, Contract Signed, etc.), making it easy to see where every client stands. It also includes automated email and SMS follow-ups, reducing manual work and helping teams respond faster—dramatically improving conversion rates.
Automating workflows isn't just a convenience—it's a competitive advantage for venues. Manual processes lead to missed steps, inconsistent client experiences, and wasted time. Automation ensures every event flows smoothly from lead capture to final payment, even when you're juggling multiple clients, timelines, and vendors.
Tripleseat’s automation is limited to email templates and task reminders, best suited for simple or repeatable restaurant events.
Releventful features a powerful workflow builder that lets venues automate every step of the process—from inquiry responses to contracts, payments, staffing, vendor tasks, and even post-event reviews. Releventful's event planning automation tools can be customized by event type, timeline, or client status, ensuring every interaction is timely and consistent. It’s a major time-saver and ensures no detail is overlooked.
Both platforms support proposals, contracts, and BEOs.
Releventful goes further by allowing venues to create reusable payment templates, assign them by event type, and even pass along credit card processing fees—saving thousands over time. Clients can view the proposal, sign, and pay in one seamless flow, reducing drop-off and getting events confirmed faster. Tripleseat does not support fee pass-through or reusable payment schedules, which can lead to more admin time and reduced profit margins for venues.
Managing events often means working with a mix of in-house staff and external vendors—from florists and DJs to rental companies and caterers. Without a centralized system to coordinate everyone, it’s easy for details to slip through the cracks. A platform that keeps all collaborators aligned in one place not only saves time but significantly reduces the risk of costly mistakes.
Tripleseat emphasizes internal hospitality team communication but lacks structure for third-party vendors or remote contractors.
Releventful includes full staff and vendor coordination. You can assign tasks by event type or timeline, set deadlines, manage staff scheduling, and communicate with third-party vendors—all from one platform. It’s ideal for venues working with DJs, florists, caterers, and part-time staff, where coordination is critical.
Planning an event involves hundreds of moving parts—forms, timelines, checklists, and communication with multiple stakeholders. Without a central location to manage it all, venues are forced to juggle spreadsheets, emails, and scattered documents, increasing the risk of missed details and delayed responses.
Tripleseat does not include a dedicated planning portal for clients and vendors, meaning venues must rely on separate tools or manual processes to handle planning tasks.
Releventful changes that by providing a client planning portal where clients and vendors can collaborate in real time. Clients can complete questionnaires, upload files, access timelines, and manage to-dos—all in one place. Vendors can receive assignments, updates, and schedules tailored to their role in the event. This centralized approach keeps everyone aligned and dramatically reduces time spent chasing updates or re-sharing information.
Modern venues move fast—decisions are made on-site, details change on the fly, and clients expect immediate access to information. Having a mobile app ensures your team and your clients can stay connected and in control from anywhere. Whether you're checking a timeline at the venue or a client is submitting a payment from their phone, mobile functionality is no longer a nice-to-have—it's essential.
Tripleseat offers mobile access primarily for internal team use.
Releventful delivers a full-featured mobile app for both clients and staff. Clients can complete planning forms, make payments, or message the team on the go. Staff can view schedules, check tasks, and manage events in real time. For venues that operate on location, the mobile experience keeps everyone in sync.
Tripleseat is a strong choice for restaurants and hotels with event spaces. But if you’re managing a venue that hosts weddings, galas, or private parties, Releventful is the clear winner.
From its intuitive sales pipeline and powerful automation to client-facing portals, planning tools, payment flexibility, and full vendor coordination, Releventful is designed specifically to meet the needs of today’s venues. It not only streamlines your operations—it elevates your client experience and helps you grow.
Want to see how Releventful can transform your venue’s booking process?
👉 Book a demo today and explore the CRM built for event professionals like you.
Transform your event management journey from concept to analysis with Releventful. Elevate each step with our comprehensive tools designed for unforgettable event experiences.
Explore our features now!
Simplifying the way event businesses run.
