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Compare Releventful vs. Tripleseat to find the right venue management software. See why Releventful stands out for streamlining event planning and communication.
Choosing the right CRM for your venue can be overwhelming, especially when different platforms position themselves in similar ways. While both Tripleseat and Releventful serve the event industry, they were designed with different audiences in mind. Tripleseat was built primarily for restaurants and hotels, while Releventful was created specifically for event venues. Understanding these differences can help you decide which platform truly supports your unique needs as a venue.
Every CRM is shaped by the type of business it was originally built to serve. Tripleseat was created for restaurants, hotels, and hospitality groups offering private dining or banquet space, which makes it a natural fit for businesses where event sales are tied closely to food and beverage operations.
Releventful, in contrast, was built by venue professionals who need event venue software that manages the complexity of managing weddings, galas, and private events. It was also designed with flexibility in mind—whether your venue is a dedicated wedding space or a full-service property offering on-site catering, alcohol service, or multiple event spaces. Releventful combines the best of venue-focused tools with the operational support that food & beverage operations require.
Your sales pipeline is one of the most important parts of running a successful venue. The clearer and more automated it is, the easier it becomes to keep track of every inquiry and ensure no opportunity slips through the cracks.
Tripleseat displays leads in a static list, requiring filters and reports to track pipeline progress. While it functions, it demands more manual effort to stay on top of follow-ups.
Releventful offers a dynamic, visual sales pipeline out of the box. Leads are grouped by customizable sales stages (New Inquiry, Proposal Sent, Contract Signed, etc.), making it easy to see where every client stands. It also includes automated email and SMS follow-ups, reducing manual work and helping teams respond faster—dramatically improving conversion rates.
For full-service venues offering catering and bar packages, this pipeline makes it simple to track client upgrades, manage add-ons, and move prospects seamlessly from inquiry through menu selection and final event confirmation.
Automation is no longer a luxury for venues—it’s the key to running events smoothly and consistently. The more steps you can automate, the less chance there is for mistakes, delays, or inconsistent client experiences.
Tripleseat’s automation is limited to email templates and task reminders, best suited for simple or repeatable restaurant events.
Releventful features a powerful workflow builder that lets venues automate every step of the process—from inquiry responses to contracts, payments, staffing, vendor tasks, and even post-event reviews. Releventful's event planning automation tools can be customized by event type, timeline, or client status, ensuring every interaction is timely and consistent. It’s a major time-saver and ensures no detail is overlooked.
Contracts and payment processes directly impact how quickly you can secure bookings and how smoothly clients move through the experience. Having flexible options in this area is especially valuable for venues.
Both platforms support proposals, contracts, and BEOs.
Releventful goes further by allowing venues to create reusable payment templates, assign them by event type, and even pass along credit card processing fees—saving thousands over time. Clients can view the proposal, sign, and pay in one seamless flow, reducing drop-off and getting events confirmed faster. Tripleseat does not support fee pass-through or reusable payment schedules, which can lead to more admin time and reduced profit margins for venues.
For venues with in-house catering or alcohol service, Releventful makes it easy to itemize food & beverage packages, include minimums, and build BEOs that integrate both F&B details and full event logistics in one document.
Running events successfully usually involves more than just your in-house team—it often requires coordination with outside vendors and contractors. A system that brings everyone together in one place helps ensure details don’t get lost.
Tripleseat emphasizes internal hospitality team communication but lacks structure for third-party vendors or remote contractors.
Releventful includes full staff and vendor coordination. You can assign tasks by event type or timeline, set deadlines, manage staff scheduling, and communicate with third-party vendors—all from one platform. It’s ideal for venues working with DJs, florists, caterers, and part-time staff, where coordination is critical.
This is especially valuable for full-service venues that rely on bartenders, chefs, banquet captains, and catering crews. Releventful ensures that food & beverage staff are fully aligned with event managers, vendors, and clients.
Event planning involves a lot of moving parts—forms, timelines, files, and client communication. Without a central hub, venues are often left piecing things together through spreadsheets, emails, and separate tools.
Tripleseat does not include a dedicated planning portal for clients and vendors, meaning venues must rely on separate tools or manual processes to handle planning tasks.
Releventful changes that by providing a client planning portal where clients and vendors can collaborate in real time. Clients can complete questionnaires, upload files, access timelines, and manage to-dos—all in one place. Vendors can receive assignments, updates, and schedules tailored to their role in the event. This centralized approach keeps everyone aligned and dramatically reduces time spent chasing updates or re-sharing information.
For catering-heavy venues, the portal can include menu selection forms, alcohol preference questionnaires, and custom catering timelines—keeping all food and beverage details alongside the rest of the event plan.
Today’s venues and clients expect flexibility on the go. A mobile app keeps teams aligned on-site and makes it easier for clients to engage with their event details anytime, anywhere.
Tripleseat offers mobile access primarily for internal team use.
Releventful delivers a full-featured mobile app for both clients and staff. Clients can complete planning forms, make payments, or message the team on the go. Staff can view schedules, check tasks, and manage events in real time. For venues that operate on location, the mobile experience keeps everyone in sync.
Tripleseat is a well-established option for restaurants and hotels with private dining or banquet spaces. But if your business is centered on weddings, galas, or private events, you need a system designed specifically for venues. That’s where Releventful shines.
Whether you’re a wedding venue managing external vendors or a full-service operation with in-house catering and alcohol service, Releventful provides the tools to manage every detail. From F&B minimums and BEOs to guest timelines and vendor coordination, everything lives in one streamlined system.
From visual sales pipelines and advanced automation to client-facing portals, flexible payment tools, and vendor coordination, Releventful is tailored to the unique challenges of venue operations. It not only simplifies your workflows but also elevates the client experience—helping you book more events, reduce admin time, and grow sustainably.
Want to see how Releventful can transform your venue’s booking process?
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