Navigating the Organizational Challenges of Running a Catering Business
Amidst the chaos of an event, wedding, or fundraiser, one thing that brings everyone together is the food. However, as a caterer in the events industry, you know the food is only one part of the equation. It's the experience you create for your customers – from the first meeting to the final invoice. Your customer experience should make an exceptional impression, just like your food.
The longer you are in the catering business, the better you get at responding to the chaos of working events. There are so many moving parts, timed elements, and unexpected changes, that it takes an organized and determined mind to provide consistently impressive results. Releventful's Event Management software and mobile app provide essential tools to keep your customers engaged and impressed throughout the process.
Challenge 1: Professional Communication
Your first communications with a client create the impression of what working with you will be like throughout the entire process. With Releventful's platform, you can create Banquet Event Orders (BEOs) that highlight your business professionally and easily let your customers know your offerings. We offer an array of invoicing options, including the traditional BEO where you can build an à la carte menu in no time. You can even add a photo gallery directly to your invoice to visualize what you're selling without being on-site.
Challenge 2: Organizing a Team
While you are managing multiple events, clients, and responsibilities, keeping your team of staff and caterers organized is an essential task. Releventful's platform allows you to communicate with your team through the mobile app, so all the information they need is at their fingertips. You can:
- Assign event details and tasks to employees.
- Manage schedules and staff events.
- Track time for payroll and reporting.
- Set automatic reminders and notifications so you don't have to remember!
Teams enjoy the way communication is simplified and there are fewer mistakes when every detail is planned in our app. Check out even more features here.
Challenge 3: Inventory Management
Here is the nitty-gritty of catering challenges: inventory. You have the best equipment and an efficient staff, but predicting what will be needed on site and what is available is a challenge. From food to utensils, cooking fuel and ice, you can track all the elements you know you will need. With Releventful, you can ensure that you don't double book a prep-table and have enough cutting boards on hand for all the events a Saturday can throw at you. Check out more inventory management features here.
Whether you are new to the business or have been catering for years, finding new ways to organize your efforts is the easiest way to improve efficiency, cut costs, and provide the best customer experience.
Start Your Journey
Book a demo today - experience the Releventful difference for your business.