Business Centric Emails
In Releventful, we call emails messages. So when an event message is started with your business, it is with your business, not to an individual.
Why would we do this? This solves so many common problems over just using common email. This avoids mixed communication between your client, employees, and management. Business communication means that all of the assigned employees, permissioned management, and business owner can view the event messages taking place. This puts you in the drivers seat to respond to your client and ensure that issues are properly handled by the right people and in a timely manner.
What's the overall result? Our customers using Releventful have reported this is the single most valuable tool they have. It has allowed them to take control of the customer experience like never before.